Terms of Use
Please read these Terms of Use carefully. By accessing this website or placing an order with ISOL8 Healthcare through any channel, you confirm that you understand and accept the practices outlined here. These Terms of Use apply to all website visitors and customers who have been provided with or notified of these terms as part of their engagement with us.
Scope of Terms
These Terms apply to:
The access and use of the ISOL8 Healthcare website (www.isol8health.com); and
The processing, handling, and security of personal data collected in the course of fulfilling customer orders for ISOL8 Healthcare products and services.
Intended Use
The ISOL8 Healthcare website is provided for legitimate business use to access company information, product details, and resources. Any unauthorised attempt to access or interfere with the website, its server, or related systems is strictly prohibited.
Our order processing services are intended solely for authorised business transactions. Any fraudulent, abusive, or unlawful activity in relation to orders or communications with ISOL8 Healthcare may result in cancellation of services and reporting to relevant authorities.
Customer Orders and Data Handling
When fulfilling customer orders, ISOL8 Healthcare collects only the personal data necessary to process, deliver, and support those orders. This may include customer names, business contact details, delivery addresses, and order reference information.
Customer data is used solely for the fulfilment of the relevant transaction and is never shared with unauthorised third parties. Data is retained for a maximum of two years from the date of the last relevant transaction, after which it is securely deleted from our systems.
We maintain documentation of the types of personal data processed, the purposes for which it is collected, and the applicable retention periods. These records are reviewed regularly and audited annually by our Data Protection Officer (DPO) to ensure compliance with GDPR and internal data policies.
Data Protection and Information Security
ISOL8 Healthcare is committed to protecting the personal information of its customers and users. Our data protection practices are overseen by our DPO, who ensures that all systems, processes, and suppliers comply with applicable data protection law. For full details on how we track data, please refer to our Privacy Policy and Cookie Policy.
We conduct annual internal audits of our data protection measures. In the event of major technological or organisational change, we may appoint a qualified external assessor to review our safeguards, in accordance with our Information Security Policy.
All third-party software used in customer order processing undergoes compliance checks by our DPO to ensure alignment with our privacy policy, including data security standards, access controls, data residency, and supplier contractual obligations.
Intellectual Property
All content, trademarks, and logos displayed on the ISOL8 Healthcare website are the property of ISOL8 Healthcare or licensed third parties. Access to this website does not grant permission to use or reproduce this content without prior written consent.
Hyperlinks to Third-Party Sites
Our website may contain links to external websites that are not under the control of ISOL8 Healthcare. We are not responsible for the content, practices, or policies of these third-party sites. Inclusion of a link does not imply endorsement.
Disclaimers
Information on website: All information provided by ISOL8 Healthcare, whether via the website or in customer communications, is offered “as is” and may change without notice. While we strive for accuracy, we make no warranties regarding the completeness or suitability of any content for specific purposes. Use of our website and services is at your own risk.
Security: ISOL8 Healthcare implements appropriate measures to secure personal information and digital communications. While we strive to maintain high security standards, no transmission or storage of data via the internet is entirely risk-free, and we can never guarantee absolute security.
Updates to Terms
ISOL8 Healthcare reserves the right to modify or amend these Terms of Use at any time. Any changes will be posted on this website. Continued use of the site following such changes constitutes acceptance of the new terms.
Questions or Inquiries
For questions about these Terms of Use, please contact us at info@isol8health.com or by post using the company address listed on our Contact Page.
Version 1.1.2.
Last updated: 19/05/2025